いよいよ返事がありました。ところで、エラーメッセージが提供しなかったので、彼らは判断できませんでした。沢山の建議を送ったが、意味がないと思います。。。
ところで、Jingshangさんはどんなエラーメッセージが見ましたか?特に、Paltalkのウェブサイトをアクセスするとき、404エラーでしたか?
以下はPALTALK社からの建議ですが、無視してもいいと思います。。。
If you are getting the message UNABLE TO LOG ON ...try this... double click on
paltalk icon when you get the login window backspace out your nickname and
password and retype it manualy then click on login.
If you are getting the message CHECK YOUR INTERNET CONNECTION...
Follow these steps in that order please
If you are using Norton/McAfee or any firewalls such as Zone, sygate ...etc.
Double click on each and go into your Program Control/Accessible programs
anything you see in there from paltalk delete it from within each of the Anti
virus and the Firewall if applicable. Reboot your system then try and log on...
your Anti virus and Firewall will ask you to re accept Paltalk make sure you say
yes
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1) If you are using windows xp sp2 make sure you turn off pop up blocker
(double click on i.e click on tools turn off pop up blocker)
2) If you are using any type of spyware program turn them off .
3) If you are using additional tool bars they all contain pop up blockers turn
them off.
4) If you are using windows xp
Go to your xp firewall start/controlpanel/security centre/windowsfirewall. When
panel opens up click on the Exceptions tab located paltalk delete it.Then at
bottom you will see Add program click on it scroll down and select paltalk
mesenger then click ok then ok again. Reboot system.
5) If you are using Norton/McAffee Anti virus or internet securities ...Both
have script and add blocking set as default . Make sure you disable both(script
and add blocking ) and ensure your firewall is not set to high also. ..Go to
your program control within your anti virus and delete anything you see of
paltalk in there.
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Total uninstall.....and clean install... follow these steps ... in that order
please ...
1) Click on start in ur task bar then programs..... paltalk .... uninstall
2) Click on start again ..find files/folders ... type in paltalk...anything that
comes up with paltalk delete it from within that box..
3) If you have zone alarm double clik on it and delete paltalk from within your
zone alarm ... If you have norton internet securities the same applies .
4) Clean out cookies and temp files ....this link will show you how
http://www.microsoft.com/windows/ie/usi ... cache.mspx
5)Empty trash/recycle bin
6)Reboot your system..
7) Once you back online ...Disable ur anti virus do a right click on it in ur
task bar then disable
8 ) Go to this site and download and save to my documents
http://www.paltalk.com/download.html
9)Go to where you saved the download and double click on it and install.
10)Once you have installed do not log on close everything down do a total
reboot of your system again.. Then come back online ...